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The Psychology of Sales Call Reluctance®
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The Psychology of Sales Call Reluctance®

 

Professor Clive Alexander Fletcher
www.personnel-assessment.com

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PERSONNEL ASSESSMENT LTD

Dr. Fletcher, a fellow of the British Psychological Society, is professor of Occupational Psychology at Goldsmiths' College, University of London. He has been Chairman of the Department of Psychology twice, and has served on the Test (Psychological) Standards Committee.

Dr. Fletcher has been an advisor to the Department of Health (U.K.), Metropolitan Police, Defence Research Agency, and the Parliamentary Office of Science and Technology. He has published numerous scholarly articles related to his primary interest, organizational psychology. His areas of study include the utility of assessment centers, individual and group assessment methods, and other issues associated with selection and assessment in organizations.

His editorial appointments include the International Journal of Selection and Assessment, Personnel Management, Psychometric Test Series in Personnel Management and Consulting Editor of the Quarterly Journal of Counseling Psychology. Dr. Fletcher has co-authored many books, including Selection Interview Training Manual, Staff Appraisal and Development, Facing the Interview, Individual Differences: Theories and Applications, and Psychological Testing. He has contributed chapters to many other university level textbooks, and has been a consultant to high level U.K. organizations including British Aerospace, the Civil Service Selection Board, the Home Office, British Telecom, Shell International, ICL, Galaxo, Lucas, the British Army, Northern Telecom, Arthur Andersen, Ernst and Young and the Bank of England.

 

 

 
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