FAQs - Site Map
Contact - Home
Pre-employment diagnostic sales testing to help you sell more, faster.
Psychological Assessments
(Psychometric)
Publications
Recent Studies
Workshops
Sales Call Reluctance®
World wide best seller and the authority on sales call reluctance®

The Psychology of Sales Call Reluctance®
Order Your Copy

The Psychology of Sales Call Reluctance®

 

Types of Call Reluctance®

The chart below provides a concise, preliminary overview of the twelve types of call reluctance along with a key characteristic associated with each. Detailed descriptions of each type can be found in George W. Dudley and Shannon L. Goodson's book The Psychology of Sales Call Reluctance®,
Call Reluctance Types "Marker" Behaviors
Doomsayer call reluctance® Worries, will not take social risks
Over-Preparation call reluctance® Over-analyzes, under-acts
Hyper-Pro call reluctance® Obsessed with image
Stage Fright call reluctance® Fears group presentations
Role Rejection call reluctance® Ashamed of sales career
Yielder call reluctance® Fear of intruding on others
Social Self- Consciousness call reluctance® Intimidated by up-market clientele
Separationist call reluctance® Fears loss of friends
Emotionally Unemancipated call reluctance® Fears loss of family approval
Referral Aversion call reluctance® Fears disturbing existing business or client relationships
Telephobia call reluctance® Fears using the telephone for prospecting or self-promotional purposes
Oppositional Reflex call reluctance®

Watch a video to learn more
Rebuffs attempts to be coached
Contact Us - Career Opportunities - Privacy Policy - Legal - FAQs - Site Map
Sales Call Reluctance®, SPQ*GOLD® and the Fear-Free Prospecting & Self-Promotion Workshop® are registered trademarks of Behavioral Sciences Research Press, Inc., Dallas, Texas USA. PsychScore® is a trademark of Behavioral Sciences Research Press, Inc., Dallas, Texas USA. ALL RIGHTS RESERVED. Unless indicated otherwise, other trademarks appearing in this website are the property of Behavioral Sciences Press, Inc.